Shipping Policy

Last updated: July 2026

Thank you for shopping with RAWZA Perfume. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that orders are not processed or shipped during weekends or public holidays.

Shipping Destinations

We currently ship directly to:

• The Netherlands

• Belgium

• Germany

We are happy to ship to customers across Europe. If your country is not available during checkout, please contact us at info@rawzaperfume.com before placing your order. We will do our best to arrange shipping to your location and provide you with a shipping quote.

Delivery Times

Estimated delivery times are:

• Netherlands: 1–2 business days

• Belgium: 2–4 business days

• Germany: 2–5 business days

Delivery times are estimates only and may vary due to factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number so you can follow your shipment.

Delays

Although we do our best to ensure timely delivery, delays may occur due to:

• Courier delays

• Weather conditions

• Customs procedures

• Public holidays

• High order volumes

• Other unforeseen circumstances

RAWZA Perfume is not responsible for delays caused by the shipping carrier or events beyond our reasonable control.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

RAWZA Perfume is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, please contact us immediately at info@rawzaperfume.com. We will do our best to update your order before it is shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at info@rawzaperfume.com.

We will work with the shipping carrier to investigate the issue and help find a suitable solution.

Customs & Import Duties

International orders may be subject to customs duties, taxes or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Contact

If you have any questions regarding shipping, please contact us:

RAWZA Perfume

Email: info@rawzaperfume.com