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Terms of Service

Last updated: July 2026

Welcome to RAWZA Perfume. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

1. Company Information

RAWZA Perfume

Email: info@rawzaperfume.com

KVK Number: 92172644

2. Eligibility

By placing an order through our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products

We make every effort to display our products as accurately as possible. However, colors, packaging and product appearance may vary slightly depending on your device or due to manufacturer updates.

All product descriptions, prices and availability may change without prior notice.

4. Orders

When you place an order, you make an offer to purchase our products.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Products being unavailable.
Pricing or technical errors.
Suspected fraud.
Incorrect customer information.

An order is only accepted once you receive an order confirmation email.

5. Prices

All prices displayed on our website are shown in Euro (€) and include VAT unless stated otherwise.

Shipping costs are calculated separately during checkout.

6. Payment

Payment must be completed before your order is shipped.

We accept the payment methods displayed during checkout.

7. Shipping

We aim to process all orders as quickly as possible.

Delivery times are estimates and cannot be guaranteed.

RAWZA Perfume is not responsible for delays caused by:

Shipping carriers
Customs
Weather conditions
Force majeure
Other circumstances beyond our control

Risk of loss passes to the customer once the package has been handed over to the shipping carrier.

8. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service.

Please refer to our separate Return & Refund Policy for full details.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Product photography
Videos
Text
Designs
Graphics
Branding

is the property of RAWZA Perfume and may not be copied, reproduced or used without prior written permission.

10. User Conduct

You agree not to:

Use the website unlawfully.
Submit false information.
Attempt to hack or damage the website.
Upload malicious software.
Infringe upon intellectual property rights.

We reserve the right to suspend or terminate access if these Terms are violated.

11. Third-Party Links

Our website may contain links to third-party websites.

RAWZA Perfume is not responsible for the content, accuracy or privacy practices of third-party websites.

12. Privacy

Your personal information is processed in accordance with our Privacy Policy.

By using our website, you agree to our Privacy Policy.

13. Limitation of Liability

To the maximum extent permitted by law, RAWZA Perfume shall not be liable for indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any consumer rights granted under applicable law.

14. Force Majeure

RAWZA Perfume shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, governmental actions or shipping disruptions.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Netherlands.

Any disputes shall be submitted to the competent Dutch court unless mandatory consumer law provides otherwise.

16. Changes to these Terms

We reserve the right to modify these Terms at any time.

Updated versions will be published on this page together with the revised date.

Continued use of our website constitutes acceptance of the updated Terms.

17. Contact

If you have any questions regarding these Terms, please contact us.

RAWZA Perfume